Search found 130 matches

by adam
Fri Sep 08, 2017 12:48 pm
Forum: Hikvision IP Cameras & NVR Recorders
Topic: Firmware updates
Replies: 35
Views: 14110

Re: Firmware updates

Virtual host is in the web interface under network > advanced.

If it fails double check the firmware/try a previous version between the latest and your current firmware.
by adam
Thu Aug 31, 2017 5:30 pm
Forum: Hikvision IP Cameras & NVR Recorders
Topic: Strange TCP connections from camera to NAS
Replies: 3
Views: 171

Re: Strange TCP connections from camera to NAS

Hmmm - this could be UPNP - allocating ports to teh device and it not working correctly. Try disabling UPNP
by adam
Mon Aug 07, 2017 1:27 pm
Forum: Notices and Hello!
Topic: How to make QR codes for Hikvision Software
Replies: 2
Views: 462

Re: How to make QR codes for Hikvision Software

Hi - slightly confused, what are the QR codes for? The QR code is on the box to add to the Hik-Connect app or in the advanced network menu. You only need to do this once?

How are you trying to access the cameras?
by adam
Mon Aug 07, 2017 1:16 pm
Forum: Remote setup and configuration
Topic: Prevent Third Party Access to CCTV
Replies: 1
Views: 300

Re: Prevent Third Party Access to CCTV

You need to ask them to delete the device from their account - and then you can add it a new from yours...
by adam
Mon Aug 07, 2017 1:14 pm
Forum: Remote setup and configuration
Topic: Remote set up
Replies: 1
Views: 270

Re: Remote set up

I'm pretty sure you need to login to the ezviz account (web portal) and delete it from the account. How can you add it to an account you don't have access to?
by adam
Thu Aug 03, 2017 10:04 pm
Forum: Hikvision IP Cameras & NVR Recorders
Topic: DS-2DE5230W-AENS Overflow problem
Replies: 2
Views: 353

Re: DS-2DE5230W-AENS Overflow problem

Check all firmware is up to date, other than that go back to where you bought it from for the appropriate support.
by adam
Thu Aug 03, 2017 10:04 pm
Forum: Hikvision Turbo (HDTVI) Cameras & DVR Recorders
Topic: Ds 7216 HGHI F1 dvr stuck at boot logo
Replies: 1
Views: 411

Re: Ds 7216 HGHI F1 dvr stuck at boot logo

Sounds like you need to go back to where you purchased it from....
by adam
Thu Aug 03, 2017 10:03 pm
Forum: Hikvision IP Cameras & NVR Recorders
Topic: NVR and IP Camera Set Up
Replies: 1
Views: 327

Re: NVR and IP Camera Set Up

The cameras should all be plug and play - but did you make up your cat 5 leads with correct cat 5 wiring - not just your own with it being the same both end? If you don;t split a pair of colours up as per propper wiring you will drastically shorten a cables distance. Do the cameras work on the NVR u...
by adam
Thu Aug 03, 2017 10:01 pm
Forum: Hikvision Turbo (HDTVI) Cameras & DVR Recorders
Topic: hikvision dvr 7208hghi-sh no hik-connect option
Replies: 2
Views: 411

Re: hikvision dvr 7208hghi-sh no hik-connect option

I assume the Hik Connect status is 'Offline'?

If so check your network settings and that you have dns server addresses entered (set to auto if not)
by adam
Thu Aug 03, 2017 9:59 pm
Forum: Hikvision Turbo (HDTVI) Cameras & DVR Recorders
Topic: Firmware upgrade
Replies: 4
Views: 371

Re: Firmware upgrade

We are well into the 3.4.x firmwares now: http://www.hikvisioneurope.com/portal/? ... F%2CHQHI-F