Search found 7 matches

by PleaseHelp
Fri Feb 09, 2018 7:32 am
Forum: Hikvision IP Cameras & NVR Recorders
Topic: Videoplayback on Hik Connect apps & other apps not working. Iphone 6
Replies: 6
Views: 1598

Re: Videoplayback on Hik Connect apps & other apps not working. Iphone 6

I have found out how to fix the playback scrolling issue.

Since their update you have to for some bizarre reason have your device (smart phone or tablets) in 24 hour time & not 12 hour (am or pm)

So change that in your settings & it will fix it.

It also brings back all the old recorded files.
by PleaseHelp
Fri Feb 09, 2018 7:30 am
Forum: Hikvision IP Cameras & NVR Recorders
Topic: Videoplayback on Hik Connect apps & other apps not working. Iphone 6
Replies: 6
Views: 1598

Re: Videoplayback on Hik Connect apps & other apps not working. Iphone 6

I am also having the same issue - using iPhone 8 Plus I have found out how to fix the video playback scrolling issue. Since their update you have to for some bizarre reason have your device (smart phone or tablets) in 24 hour time & not 12 hour (am or pm) So change that in your settings & it will f...
by PleaseHelp
Fri Feb 09, 2018 6:56 am
Forum: Hikvision Turbo (HDTVI) Cameras & DVR Recorders
Topic: Hik-connect app issue with iPhone 6s
Replies: 7
Views: 2167

Re: Hik-connect app issue with iPhone 6s

I have found out how to fix the playback scrolling issue.

Since their update you have to for some bizarre reason have your device (smart phone or tablets) in 24 hour time & not 12 hour (am or pm)

So change that in your settings & it will fix it.
by PleaseHelp
Thu Jan 04, 2018 4:48 pm
Forum: Hikvision IP Cameras & NVR Recorders
Topic: Videoplayback on Hik Connect apps & other apps not working. Iphone 6
Replies: 6
Views: 1598

Re: Videoplayback on Hik Connect apps & other apps not working. Iphone 6

Still no update on this?

The HIK CONNECT app the playback has not worked for nearly 3 months now????

Who do you contact about this?

Such an inept service they provide.
by PleaseHelp
Mon Dec 18, 2017 1:02 pm
Forum: Hikvision Turbo (HDTVI) Cameras & DVR Recorders
Topic: Hik-connect app issue with iPhone 6s
Replies: 7
Views: 2167

Re: Hik-connect app issue with iPhone 6s

Yeah I am the exact same for nearly 9 weeks now & seems no one cares.

HIK vision are so cheap & inept its astonishing they sell so much of their tat.

Constant problems
by PleaseHelp
Mon Dec 18, 2017 12:57 pm
Forum: Hikvision Turbo (HDTVI) Cameras & DVR Recorders
Topic: Hik Connect APP playback still not working 8 weeks & counting...
Replies: 0
Views: 379

Hik Connect APP playback still not working 8 weeks & counting...

My outdoor cameras 2 of them.... Hik Connect APP playback on the apps still not working 8 weeks & counting... I can playback at home on my monitor but i dont have remote access to playback on any of my devices (ipads, iphones) at home or when i leave the house??? Is anyone going to fix this?? Iphone...
by PleaseHelp
Sat Dec 09, 2017 3:50 pm
Forum: Hikvision IP Cameras & NVR Recorders
Topic: Videoplayback on Hik Connect apps & other apps not working. Iphone 6
Replies: 6
Views: 1598

Videoplayback on Hik Connect apps & other apps not working. Iphone 6

Is anyone else having a problem with the playback feature on the apps on ipad or iphones's? For the last 6/7 weeks Ive been unable to scroll through the times on video playback on my cameras on the apps? It will show the live feed fine. But it wont let me go back in time to watch a recording...It wi...