Firmware updates

Technical forum for the hugely popular Hikvison IP range
adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Firmware updates

Postby adam » Wed Mar 08, 2017 10:58 am

Login to the NVR and tick this box:
virtual host.PNG
virtual host.PNG (17.65 KiB) Viewed 1952 times
Then you can click through to the cameras to login to them individually using the new set of links down the right hand side:
camera management links.PNG
camera management links.PNG (42.93 KiB) Viewed 1952 times
Then you are accessing the camera directly to perform the firmware update at the bottom of the page:
camera update.PNG
camera update.PNG (30.82 KiB) Viewed 1947 times

alesprof
Posts: 1
Joined: Wed May 10, 2017 7:08 pm

Re: Firmware updates

Postby alesprof » Wed May 10, 2017 7:35 pm

Hi,

I bought cube camera DS-2CD2442FWD-IW with Firmware Version V5.4.5 build 170124 and it's WR version.

So, the problem i have is that I get only PIR notification on my iVMS-4500. Also my friend bought the same camera, he has the same problem.

In event center via push notification does not work Motion detection, Line crossing, ...
Audible is working in all. (everything is working, recording, email notification, ..) only notify surveillance center via hik-connect wont work. I get only PIR notify surveillance center via hik-connect.

We try to downgrade to R6 ...5.4.4 ; 5.4.3 same problem. We cannot downgrade to 5.4.0 ; 5.3.8 it seas mismatch version.
Also we try :) IPC_R2_EN_STD_5.4.5_170123, again mismatch.

What to do?, so that the notify surveillance center will work on all (motion, line,...)?

I also have second outdoor camera DS-2CD2042WD with Firmware Version V5.4.5 build 170124 and it's WR version. Here is working everything. But this camera does not have PIR sensor.

Than you!

Best regards,
Ales

lunatech
Posts: 2
Joined: Wed May 10, 2017 10:44 am

Re: Firmware updates

Postby lunatech » Wed May 10, 2017 10:31 pm

Hello, I cannot seem to find any updates for my nvr ang cams in the download portal.
NVR: DS-7108NI-SN/P
Bullet: DS-2CD2022WD-I
Dome: DS-2CD2122FWD-IW


PeterDuckett
Posts: 1
Joined: Wed May 17, 2017 6:48 pm

Re: Firmware updates

Postby PeterDuckett » Wed May 17, 2017 6:52 pm

Im really struggling to upgrade a
Camera: DS-2CD2342WD-I
Current Firmware: V5.4.1 build 160525
Serial Number: DS-2CD2342WD-I20160721BBWR626389018

To any of the newer firmware
http://www.hikvisioneurope.com/portal/? ... %202X52%29

all this say from both my NVR and direct is Upgrading Failed

Is this the correct Firmware?
have i missed something?

rasmus
Posts: 3
Joined: Wed May 17, 2017 7:46 pm

Re: Firmware updates

Postby rasmus » Wed May 17, 2017 7:52 pm

Hi,

I have two DS-2CD2142FWD-IS UK version with V5.4.1 build 160525. They are working properly.

I tried to upgrade to:
a) The nearest version (5.4.3) : http://www.hikvisioneurope.com/portal/? ... C%205MP%29
b) The latest version (5.4.5): http://www.hikvisioneurope.com/portal/? ... %2C1X41%29

In both cases: I get the message "upgrade failed". I tried both the Safari plugin on OSX as well as the IVM-4200 software.

Am I doing something wrong? Many thanks for your reply.

rasmus
Posts: 3
Joined: Wed May 17, 2017 7:46 pm

Re: Firmware updates

Postby rasmus » Fri May 26, 2017 10:29 am

Hey, looks that we have the same problem. Please let me know if you have solved your issue and I'll do the same.

gajzerm
Posts: 1
Joined: Sun May 28, 2017 7:15 pm

Re: Firmware updates

Postby gajzerm » Sun May 28, 2017 7:27 pm

Hello,

I tried to download firmware from previous links on http://www.hikvisioneurope.com.
It seems Hikvision website and firmware is no longer available. Do you also have connection problems?

Matej

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Firmware updates

Postby adam » Wed May 31, 2017 8:37 pm


aye_captain
Posts: 1
Joined: Fri Jun 02, 2017 8:23 am

Re: Firmware updates

Postby aye_captain » Fri Jun 02, 2017 8:26 am

Dear Adam,

Could you point me which one is the update for DS-7104HDT-I ?

Right now i have version number V.3.4.1 build 160219.

Thank you.


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