iOS iVMS-4500 Bug Fluent to Clear

Technical forum for the hugely popular Hikvison IP range
malford
Posts: 11
Joined: Sat Jul 16, 2016 10:55 am

iOS iVMS-4500 Bug Fluent to Clear

Postby malford » Sat Jul 16, 2016 11:06 am

Hello.
Can you tell me why when using the iVMS app on my iPhone 6s (iOS 9.3.2)
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if I switch to single camera and change the quality from "Fluent" to "Clear" I lose the camera altogether and get a "Error Code 8200"

The only way to get the camera back working is to uninstall the app and reinstall which is very annoying.. Especially when abroad when you have limited 3G.

This happens both when using HiDDNS and when I'm on my local network which is a Gigabit ASUS RT87u router connected directly to the Hikvision NVR..

adam
Site Admin
Posts: 128
Joined: Thu Jul 14, 2016 2:50 pm

Re: iOS iVMS-4500 Bug Fluent to Clear

Postby adam » Sat Jul 16, 2016 11:11 am

Hi Malford, have you updated to the latest firmware viewtopic.php?f=3&t=2 ?

Also try creating another user and accessing...

malford
Posts: 11
Joined: Sat Jul 16, 2016 10:55 am

Re: iOS iVMS-4500 Bug Fluent to Clear

Postby malford » Sat Jul 16, 2016 1:59 pm

I can confirm after upgrading my cameras to V5.40 the error on my iPhone 6s has gone.. Thank you for your advise :)

RobWitcomb
Posts: 1
Joined: Sun May 14, 2017 8:42 pm

Re: iOS iVMS-4500 Bug Fluent to Clear

Postby RobWitcomb » Sun May 14, 2017 10:34 pm

Hi guys I have recently acquired the following kit
Hikvision

DS-7208HUHI-F2/N

Cameras

DS-2CE56F1T-IT3

Firmware

V3.4.80 build 170116

When I open ivms-4500 hd on my iPad it works a dream but when I open the iPhone app version it doesn't show all the cameras, why is this what am I doing wrong

adam
Site Admin
Posts: 128
Joined: Thu Jul 14, 2016 2:50 pm

Re: iOS iVMS-4500 Bug Fluent to Clear

Postby adam » Tue May 16, 2017 8:47 am

Does it show some of the cameras? On wifi?


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