Problem after update

Technical forum for the hugely popular Hikvison IP range
S4lkk
Posts: 1
Joined: Sat Apr 15, 2017 3:47 pm

Problem after update

Postby S4lkk » Sat Apr 15, 2017 3:51 pm

The thing has logged me out. The p2p option has gone and been reolaced with hik connect which will not let me log back in. User name and password is correct. I have reset the password but it will still not let me log in. Any idea what to do next? The problem seems widespread on playstore but no fix

adam
Site Admin
Posts: 128
Joined: Thu Jul 14, 2016 2:50 pm

Re: Problem after update

Postby adam » Thu Apr 20, 2017 9:15 am

You must now use the new Hik-Connect app and you may need to create a new account when you have this downloaded:

viewtopic.php?f=6&t=520


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