hik-connect.com help

Technical forum for the hugely popular Hikvison IP range
EpicDNA
Posts: 1
Joined: Tue Jun 20, 2017 7:57 am

hik-connect.com help

Postby EpicDNA » Tue Jun 20, 2017 8:02 am

Hi everyone,

Hoping this is a quick question in which someone can assist me with.
I have been able add a camera on hik-connect.com and it says that it is online.

I can view it remotely when going through the iVMS-4500 app, however when I select the URL in hik-connect.com it never seems to connect. I have assigned a device domain but not sure which URL to try.

Any thoughts?

Many thanks in advance! :D

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: hik-connect.com help

Postby adam » Tue Jun 20, 2017 8:48 am

Hi,

Select the URL in Hik Connect? Are you using teh Hik Connect part of the app and have you added it via teh QR code/serial no?

You should get grey squares then to click on to load cameras?


Who is online

Users browsing this forum: No registered users and 2 guests