HIK Connect - Device verification code

Technical forum for the hugely popular Hikvison IP range
neilrlsmith
Posts: 1
Joined: Wed Sep 20, 2017 3:59 pm

HIK Connect - Device verification code

Postby neilrlsmith » Wed Sep 20, 2017 4:05 pm

Hi - I am being asked for this when I add the camera on the app or on the desktop software. Research shows me that it's on the camera (it's not) or under Platform Access on the UI (it's not). I do have the opportunity to bring up Generate a QR code - will that do it? If if it does, how do I scan a bar code on my phone using my phone :D

Thanks for any help.

Maxim
Posts: 24
Joined: Wed Aug 16, 2017 2:16 pm
Location: Australia

Re: HIK Connect - Device verification code

Postby Maxim » Fri Sep 22, 2017 5:32 pm

That would be the verification code on the sticker on the side of your NVR/DVR along with its serial number.
Or if you go to the software on your NVR/DVR and go to "System Maintenance/System Info" you should see your verification code there.
Or it should also be at "Configuration/Network/Platform access" on the NVR/DVR UI.
I think I read somewhere that sometimes when you setup an account with Hik-Connect that you may have to create one. I've never had to do it so I can't be sure.


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