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Email attachments

Posted: Sat Oct 07, 2017 1:22 pm
by Tomrl88
Hello, first post here for me. I did score the forum for this topic, but maybe not hard enough as I'm sure it must have been covered.
I've installed a Hikvision DS-7600 series NVR with three turret cameras using POE. All is working great with the exception of images attached to motion emails.
I am using AOL so no problems with the Gmail issue, and am receiving emails from all three cameras but there is no image attached, dispite having "enable attached picture" ticked under email settings.

I would be grateful for any advice

Many thanks

Re: Email attachments

Posted: Tue Oct 10, 2017 5:24 pm
by Maxim
Is your NVR capturing the pictures?
By that I mean can you view the captured pictures on your NVR either by its GUI or from an Internet Browser? (PICTURE then search by CHANNEL, FILE TYPE, START TIME & END TIME.)
I suspect you may need to check the setup of the capture parameters.

Re: Email attachments

Posted: Sun Jan 14, 2018 3:00 pm
by KateRed
I'm also having the same issue and I have the same set up - anyone know what I need to do to resolve?