Problem Activating camera ip Hikvision

Technical forum for the hugely popular Hikvison IP range
Posts: 2
Joined: Sun Oct 15, 2017 9:57 am

Problem Activating camera ip Hikvision

Postby Polono71 » Sun Oct 15, 2017 10:07 am

Hi everyone,
I wanted to activate my new hikvision camera DS-2CD2032-I 4mm unfortunately or for my neglect or something that went wrong I'm not succeeding. I used the appropriate tool downloaded from the official site (Sadp). Virtually when I try to put my password, I report "device rejected". I know the procedure through customer service to reset the password, but I noticed they are having trouble answering. Can anybody give me a hand? Maybe there is a simpler and faster way. I thank you all!
Sorry for my English, but I'm Italian.

Posts: 1
Joined: Wed Oct 18, 2017 7:40 am

Re: Problem Activating camera ip Hikvision

Postby kasnepatinka » Wed Oct 18, 2017 7:45 am

Try connect with web browser I think IP is and activate from there. It helped me.
P.S. And update camera firmware

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