New NVR user cannot see new camera

Technical forum for the hugely popular Hikvison IP range
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Joined: Mon Jan 29, 2018 3:09 pm

New NVR user cannot see new camera

Postby DesertSweeper » Mon Jan 29, 2018 3:24 pm

Hello, an odd one. I added a user to a DS-7732NI-I4 (V3.4.90 build 160926) and then I added a camera, the 18th. The user is able to view the 17 cameras that existed at the time I created his account but cannot see the 18th camera I added - gets "Live View Failed" from a small pop-up lower-right corner. I tried rebooting both camera and NVR but problem persists. He is defined as an "Operator". The admin account has no problem viewing the newly added camera - which is identical to the existing 17 units.

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