Updating firmware on 71xx DVR

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damienedwards
Posts: 5
Joined: Mon Jan 16, 2017 7:55 am

Updating firmware on 71xx DVR

Postby damienedwards » Thu Jan 26, 2017 7:42 am

Hi,

I had a message pop up saying that new firmware is available for my 71xx DVR which I have hard wired to my router.

Whenever I try to update it starts and then terminates almost immediately with another pop up saying "cannot connect to FTP server"

I have looked in the settings and the FTP field is blank aside from 4 dots.

what do I enter in this field as I suspect this is the issue!!!

Or am I better off extracting directly from the HiK vision site onto a USB...................just more convenient if I can do all this on line.

Rgds,

Damien.

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Updating firmware on 71xx DVR

Postby adam » Sat Jan 28, 2017 12:48 pm

HI Damien,

I would just download the firmware (.dat file) which you can then select and upgrade from within the maintenance menu of the online interface...

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