Hik-connect app issue with iPhone 6s

Technical forum for the more cost effective HD over Coax format
Pedro3178
Posts: 3
Joined: Sat Jul 01, 2017 6:40 am

Hik-connect app issue with iPhone 6s

Postby Pedro3178 » Sat Jul 01, 2017 6:43 am

Strange issue here with the Hik-connect app

Basically all cameras can be viewed live no problem but when clicking on library it says there is nothing there!

If I use an iPhone 6 and not s it works fine , I have tried the same on an iPad Pro with same issue, older iPad works fine!

Can anyone help or have an idea please.

Pedro3178
Posts: 3
Joined: Sat Jul 01, 2017 6:40 am

Re: Hik-connect app issue with iPhone 6s

Postby Pedro3178 » Wed Jul 05, 2017 8:31 am

No ideas anyone???

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Hik-connect app issue with iPhone 6s

Postby adam » Wed Jul 05, 2017 1:47 pm

Have you updated all firmware and your app?

Pedro3178
Posts: 3
Joined: Sat Jul 01, 2017 6:40 am

Re: Hik-connect app issue with iPhone 6s

Postby Pedro3178 » Thu Jul 06, 2017 12:52 pm

Sorry, I should have mentioned. Yes, both recorder and app are up to date .


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