hikvision dvr 7208hghi-sh no hik-connect option

Technical forum for the more cost effective HD over Coax format
whanslo
Posts: 3
Joined: Thu Jul 27, 2017 9:52 pm

hikvision dvr 7208hghi-sh no hik-connect option

Postby whanslo » Thu Jul 27, 2017 9:59 pm

Hi
I recently followed the instructions to upgrade my firmware for my dvr to the latest version so that I could enable hik-connect. However after upgrading, I'm still not able to enable Hik-connect for remote viewing.

Any advice on how to resolve this?

Thanks

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: hikvision dvr 7208hghi-sh no hik-connect option

Postby adam » Thu Aug 03, 2017 10:01 pm

I assume the Hik Connect status is 'Offline'?

If so check your network settings and that you have dns server addresses entered (set to auto if not)

whanslo
Posts: 3
Joined: Thu Jul 27, 2017 9:52 pm

Re: hikvision dvr 7208hghi-sh no hik-connect option

Postby whanslo » Tue Aug 22, 2017 7:36 pm

Hik-connect doesn't show up as an option at all. Only ezviz cloud p2p.


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