Technical forum for the more cost effective HD over Coax format
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Hi everyone! I have hikvision cameras and dvr in my house. If works perfectly. I can view it on my smartphone through its cloud function. But recently i lost my phone and i cant remember the hik connect account in that phone. I don't know what to do, i'm trying to add the serial number of my dvr to a new account, but it says that the device is added to another user. Any idea what should i do? If i restore the settings of my dvr? Can it help me solve the problem? I tried changing the verification code but no luck.
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