Remote Backup problem

Info and support on remote viewing on a Hikvision product.
Posts: 1
Joined: Fri Feb 17, 2017 1:23 am

Remote Backup problem

Postby lee_hik » Fri Feb 17, 2017 1:55 am

Hi Everyone,

Does anyone of you tried using tried using the HIKVSION RemoteBackup

I already installed it and followed the configurations on the manual but it doesn't seems to work.
On our DVR we set substream for the video recording.

If you anyone of using this software without a problem. Can you give us some tips to do it. Please!


Posts: 14
Joined: Thu Jun 08, 2017 8:08 am
Location: Upper Coomera, Queensland, Australia

Re: Remote Backup problem

Postby jimmyscotts » Tue Jun 20, 2017 9:05 am

Try to call there customer service hotline.

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