One of the minor headaches people have with their new CCTV System is setting up the remote access for mobile phone viewing etc. There are two methods to do this using 2 different apps. For now we are just going to cover the manual method with port forwarding which allows you to use the more feature rich iVMS app. Don't worry about having a fixed IP address as Hikvision provide their free HiDDNS service as part of the package, which we recommend using anyway, as is required to enable push notifications.
We are going to elaborate on this further and answer any questions on here but for now have a setup video going through all the steps on a Talk Talk router: https://www.youtube.com/watch?v=RDiAlLlKOAI
Info and support on remote viewing on a Hikvision product.
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