Adding device to app

Info and support on remote viewing on a Hikvision product.
StuartC1986
Posts: 9
Joined: Sat Nov 26, 2016 7:12 pm

Adding device to app

Postby StuartC1986 » Sat May 13, 2017 9:26 am

Hi all
I am trying to add my DVR device to the Hik-Connect app, when I go to Device mode (hik-connect domain) and then select device domain it pops up with a window saying add an online device and cannot do anything from this page, I have added it to the Hik-Connect online site etc but still no joy, any suggestions what I can do?

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Adding device to app

Postby adam » Tue May 16, 2017 8:35 am

Seems odd, as long as you can see the cameras in the Hik-Connect part when you go to 'Manual Adding' (not online device) add under 'Device' you should have it to choose from under 'Device Domain'?


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