Ok I'm fairly familiar with most aspects of setting up his-connect devices my issue is this..
when adding a device that has been shared by others and viewing on the app ..
I can see the devices in my list in my online account under shared devices by others.. and i can see the devices in the app when adding under the section of ( add device - hik-connect register mode - Others devices ) once i select a shared device it then adds that device domain 9 digit number under device domain and only gives me the other options of user name and password to fill in.. once that is done as usual click save and i get the error ( Port cannot be empty ) so my question is where? is this port number entered as i don't get it as an option.
I know std default port number and normally you would get an option to add the port but i don't get one.. any help anyone??
app version V22.214.171.124424 on iPhone i believe this is uptodate . I have the access to the shared devices main hik connect management too.
thanks in advance
Info and support on remote viewing on a Hikvision product.
2 posts • Page 1 of 1
Who is online
Users browsing this forum: No registered users and 1 guest