Remote set up

Info and support on remote viewing on a Hikvision product.
Tariqsatar
Posts: 1
Joined: Mon Aug 07, 2017 9:58 am

Remote set up

Postby Tariqsatar » Mon Aug 07, 2017 10:21 am

Hi guys I have a challenge that need ur input. I have just purchased 8channell DVR,Unfortunately on ezviz App I added the new device to an account that I idont have access to. How do I remove my DVR from this account and add it to my account on the same app?

adam
Site Admin
Posts: 130
Joined: Thu Jul 14, 2016 2:50 pm

Re: Remote set up

Postby adam » Mon Aug 07, 2017 1:14 pm

I'm pretty sure you need to login to the ezviz account (web portal) and delete it from the account. How can you add it to an account you don't have access to?


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