Port Forwarding Help

Info and support on remote viewing on a Hikvision product.
torvil
Posts: 2
Joined: Sun Jan 07, 2018 1:21 pm

Port Forwarding Help

Postby torvil » Sun Jan 07, 2018 1:34 pm

Hello this is first post.
I had to reset my router three weeks ago which in turn meant I could no longer remote view my home NVR. I’ve been on the guys HV who have sorted my Hik Connect account but although now I can remote view via my home network which is the same network as the NVR shares I cannot remote view away from the home when I disconnect my phone from the Home network.
Do I need to open the ports on my router (80,8000 & 554) when using the Hik Connect app?

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