could ading of device failed

Including important information as to why you should only buy from an authorized Hikvision reseller
amiya
Posts: 2
Joined: Mon Jul 31, 2017 6:29 pm

could ading of device failed

Postby amiya » Sun Jul 15, 2018 2:55 pm

Hi,

When I am adding a Hikvision DVR to cloud through Hikconnect/IVMS 4500 app, it is giving an error "Adding Failed"

Even if adding the device through ezviz website, it is giving an error "Exception error 2032"

The device is getting detected, when the device verification code is given, the above error is coming.

Any Help

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