Hi folks - I'm new to CCTV but recently bought a Hikvision NVR (DS-7604NI-K1/4P) with 4x turret cameras (DS-2CD2355FWD-I 5MP).
Please can anybody confirm what resolution the camera's should be set to on the NVR? My options are:
I access the the camera's directly on the NVR through the standard plug-and-play setup wizard.
I'm currently set at 2.1MP which allows multi-screen or single screen, recording and playback.
However if I go above 2.1MP, I'm unable to view live footage on a single screen and the screen stays black. The playback screen also stays black, although I am able to see live footage on multi-screen. Surely the 5MP camera's should work at 4.9MP or 5.3MP? I'm in the UK with the latest firmware - NVR at v3.4.97 and all four camera's at v5.5.3.
Is there a simple setting I'm missing?
Also my camera's are maximum 15 meters (50 feet) using CAT 5 cable. In the 'Camera' part of the NVR menu I have the option to turn POE ON / OFF for each camera. This is currently turned OFF but should POE power be turned ON? Don't think I understand as the camera's are working without the POE switches ON, so perhaps my cable lengths are classed as short?
Thanks for your help!
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Did you get this sorted? You should be able to use the max resolutions but on multi screen it flips to the sub stream (lower res).
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