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Including important information as to why you should only buy from an authorized Hikvision reseller
adam
Site Admin
Posts: 132
Joined: Thu Jul 14, 2016 2:50 pm

This forum is currently locked - if anyone wishes to become an admin please contact us.

Postby adam » Tue Mar 20, 2018 8:08 am

Hello,

Unfortunately we have taken the decision for now to lock this forum and prevent further registrations for the following reasons:
  • Hikvision products are now trade only so as such if buying through authorized channels you should be receiving appropriate support
  • This has become an increasing demand on our already stretched resources to administer for spam etc
  • It is very hard to provide any sort of support for foreign firmware/grey market imports even if we wanted to
So in a nutshell at cctvkits.co.uk we need to reserve our own support time to our paying customers. If you have any sales enquiries please get in touch at sales@cctvkits.co.uk where you shall receive full support form our supplied products.

We are happy potentially to unlock this forum again as other members have been assisting with queries but only if somebody is happy to come forward to become administrators to prevent spam etc allowing us to check in occasionally only.

Apologies again but there are only so many hours in a day and this has partly become somewhere for people to come to with issues that can be due to purchasing through unofficial sources that we cannot control or help with due to different software and region issues.

Always buy from an Authorized Wholesaler.

Kind regards,

Adam.

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