Recent content by michaelpoh1982

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    Requirements for Importing a Custom Alarm Audio File on Hikvision Live Guard Cameras

    Hello everyone, does anyone knows the answer for the following question? What are the audio file requirements when importing a custom alarm sound for the built-in speaker on a Hikvision Live Guard camera? I want to upload my own warning message, but the camera does not accept some audio files.
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    Live View Drops Cameras After a Few Minutes

    Hi Rlinda, This issue is most commonly caused by the recorder running out of processing resources for Live View. Although a recorder may support high-resolution cameras (such as 8MP), that does not mean it can display all cameras at maximum resolution simultaneously. If multiple cameras are...
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    What is the difference between Rebuild Video and Rebuild All in the HDD management or maintenance settings?

    Hi All, What is the difference between Rebuild Video and Rebuild All in the HDD management or maintenance settings?
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    Audio Over Coax (Turbo HD)

    Hi everyone, I’m installing Turbo HD cameras that support audio over coax. Does audio transmission work automatically, or do I need to enable it in both DVR and camera configuration?
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    Smart Events vs Motion Detection

    Hi all, When configuring Line Crossing and Intrusion Detection, should basic motion detection be disabled to avoid duplicate triggers and recordings? What is considered best practice for event-based recording configuration?
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    HDD Full, Not Overwriting

    Hi all, My NVR has stopped recording and shows the hard drive as full. I thought these systems automatically overwrite the oldest footage. Is there a setting I need to enable to allow overwrite?
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    ColorVu Not Showing Colour at Night

    Hello, I recently installed a Hikvision ColorVu camera because I wanted full-colour night recording. However, at night the image switches to black and white. Is there a setting I need to adjust to force colour mode at night? The camera I have is: DS-2CD2T87G3-LIS
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    No Audio in Playback

    Hi, I have a Hikvision camera with a built-in microphone connected to my NVR. I can see video perfectly, but during playback there is no audio. Do I need to enable audio recording somewhere in the NVR settings?
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    What's the best app for watching Hikvision IP cams?

    Hi everyone, What monitoring app are you guys using for Hikvision cameras? Is it better to stick with the Hik-Connect or the EZVIZ App and ProControl + can also be used? Which is better? Thanks
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