whzone's latest activity

Dear member, If you can view cameras locally but not remotely via the Hik-Connect app, the issue is almost always network-related. Quick...

Hello Oscar_Wilson, This issue is typically related to time synchronisation or DST configuration. Please verify that the NVR time zone...

HI Noah.Jones, If Live View is available but playback is missing, please check the recording schedule, storage status, and HDD health...

Hi Emma.watson, This behavior is commonly caused by network instability, IP address conflicts, or insufficient power delivery. Please...

Dear member, Based on your description, the issue could be related to recording configuration, storage, or HDD status rather...

Dear member, On the new Colorvu cameras you will have 3 options: 1 - IR Supplement Light - This is probably what you are using now...

Dear member, Please always consult your installer before attempting to upgrade cameras and NVRs firmware. If you are an installer...

Hello, Looking at the datasheet of both NVRs, we can see the following: FeatureDS-7716NI-M4DS-7616NI-M2 IP Channels1616 HDD Bays4...

Dear member, You can check this settings on the web interface of your NVR. Under Storage Management - Advanced Configuration make sure...

Dear member, As a general guidance: RAID 5 1 disk fault tolerance Good balance of storage and redundancy RAID 6 2 disk fault tolerance...

Dear member, The transmission is done automatically as long as both DVR and cameras supports AOC audio over coax, however make sure that...

Dear member, You cannot modify the date and time (OSD – On-Screen Display) on footage that has already been recorded. Once video has...

Dear cablewise, Once access control devices are added to HikCentral, they must no longer be managed simultaneously by iVMS-4200...

Hello, Thank you for your query. Please follow the steps below to connect the Hikvision keyboard to your HikCentral server: 1. On the...

Dear member, Hikvision Live Guard cameras only support custom alarm audio files that meet specific format and encoding requirements. If...