No Audio in Playback

[michaelpoh1982]

Hi,
I have a Hikvision camera with a built-in microphone connected to my NVR. I can see video perfectly, but during playback there is no audio.
Do I need to enable audio recording somewhere in the NVR settings?

 

[Administrator]

Dear member,
Yes, first you need to make sure that the camerahas built in microphone, once this is confirmed.
Login to the NVR web interface and go toConfiguration - Video and Audio and change the VideoType to Video & Audio for main and sub stream.


Then go toConfiguration Storage - Schedule Settings click on the Advanced button and enable Record Audio