Storage & System Health: HDD shows “Abnormal” status

[Theo_Williams]

Hi everyone, I am seeing a "Storage & System Health" alert where the HDD status is listed as "Abnormal." What are the typical symptoms of this issue, the underlying causes, and the recommended steps to fix it? Thanks in advance.

 

[whzone]

HI Theo_Williams, Here are the details on why this happens and what you can do to fix it:

Symptoms:
The HDD is detected by the system but is flagged with an "Abnormal" status.

Possible Causes:
Physical HDD failure.
Use of an incompatible drive (non-surveillance grade).
Presence of bad sectors on the disk.

Recommended Actions:
Rebuild Database: Attempt to repair the file system through the recorder settings.
Replace HDD: Ensure you are using a dedicated surveillance-grade model (e.g., WD Purple or Seagate SkyHawk).
Check SMART Status: Review the HDD health details in the storage management menu to identify specific hardware errors.